- Customer empathy, customer oriented, customer satisfaction.
- We will be the good friend of e-commerce delivering your happiness.
- It is the promise that GF delivers to customers
Shipping / Payment
We will be the good friend of e-commerce delivering your happiness.
- 1Do you provide shipping service everyday?
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Shipping service is provided from Monday to Friday in which weekend and holidays are excluded.
When you don’t have everyday shipping, you can set the shipping date.
- 2How long does it take for recipient to receive after shipping ?
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In case of shipping from Japan to Korea, it takes about 2-3 days based on international priority service by FEDEX EXPRESS, about 3-4 days based on international economy service. In case of shipping from Japan to US, Canada, it takes about 4-5 days based on international economy service of FEDEX EXPRESS(All days are based on business day)
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3Which parcel delivery service companies are used for shipping,
what is the way to track the shipping after shipping goods? -
As of January in 2015, the shipment is proceeded by FedEx Express,
the cargos from Japan to the some region of Korea is proceeded by CJ Korea Express or post EMS service.
You can track the delivery after shipment in the following sites.
FedEx Expresshttp://www.fedex.com/kr/
CJ korea express https://www.doortodoor.co.kr/parcel/pa_004.jsp
EMS http://ems.epost.go.kr/comm.RetrievePostagEMSSrvcCenter.postal
- 4I wonder how much the shipping charge is.
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When sending by FedEx Express, International Ecomony Service or International Priority Service is used.
The shipping charge might differ slightly depending on the service. Please contact CS team of our company for the detailed information.
- 5What is the process of the payment of shipping charge.
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Monthly shipping charge is settled in the end of month, the bill is issued the early of next month,
the payment date of shipping charge is the 10th of every month.